Dear Pat & Jill Hardy,
I would take this opportunity to thank you for your excellent service over the past 18 years, serving as Schaeffler Group USA’s west coast warehouse to our customers west of the rockies. You have provided an invaluable service to our customer base and have always served and treated our customers with respect and honesty, as if your own. You have also been very accomodating with respect to timely order processing, inventory counting and rectification and any other special service requested of you.
Please accept my sincere thanks for all you have done for Schaeffler and regret that with the opening of our new stocking warehouse in Nevada, our need for your services are no longer needed.
Please feel free to provide this letter as my recommendation of your services to other potential clients to help fill the void we may have left with our leaving.
Director of Supply Chain Maagement
Schaeffler Group USA
5370 Wegman Dr.
Valley City, Ohio 44280
We have been using PJ Hardy’s services as a fee warehouse for over 5 years and are very pleased with the way they manage our inventory of New Performance Starters and Alternators.
You can expect the following:
- A friendly voice to answer the phone
- Prompt and willing to help “customer service”
- Always getting our shipments out in a timely manner
- Direct, professional contact with our customers
- Accurate inventory reconciliation
They are part of our “Powermaster Family” located on the West Coast!